How Do I Double-Check the Real-Time iCMS System Status for a UK Release?
Understanding iCMS Release Status
The Integrated Customs Management System (iCMS) is the platform used by the Kenya Revenue Authority (KRA) to process customs declarations, inspections, duty assessments, and cargo releases. A UK shipment cannot be released from customs until all required procedures within iCMS have been completed. (Kenya Revenue Authority)
If you are expecting a shipment from the UK, checking the iCMS status helps you determine whether the cargo is awaiting assessment, inspection, payment confirmation, or final release.
Check Through Your Clearing Agent
The most reliable way to verify a real-time iCMS status is through your licensed clearing agent.
A clearing agent can view:
• Declaration status
• Duty assessment status
• Inspection instructions
• Payment confirmation
• Customs release messages
• Cargo release authorization
Because iCMS access is role-based, importers often rely on their clearing agents for the most current information. (Kenya Revenue Authority)
Verify the Customs Entry Reference
To check the status accurately, you should have:
• Entry number
• Bill of Lading number
• Container number
• Air Waybill number (for air cargo)
• Import Declaration Form (IDF) details where applicable
These references allow the shipment to be identified within the customs system.
Confirm Whether a Release Message Has Been Issued
One of the most important milestones is the issuance of a Customs Release Message.
KRA requires cargo handlers and related stakeholders to receive customs release notifications electronically through iCMS, replacing older manual release processes. Once a release message has been issued, the cargo can proceed to the next stage of collection or delivery. (Kenya Revenue Authority)
Check for Inspection or Regulatory Holds
If a shipment is not progressing, the system may show that it is awaiting:
• Customs inspection
• KEBS verification
• Additional supporting documents
• Duty payment confirmation
• Other government agency approvals
These holds must usually be cleared before a release can be issued.
Confirm That iCMS Is Operational
Occasionally, processing delays may be caused by scheduled maintenance or temporary service interruptions.
KRA periodically conducts maintenance on the iCMS platform, during which users may not be able to access or update shipment records. Checking for official KRA notices can help determine whether a system outage is affecting your shipment. (Kenya Times)
Contact KRA for Verification
If there is uncertainty about the status of a release, KRA provides support channels for customs-related inquiries, including assistance with iCMS transactions and cargo clearance matters. (Kenya Revenue Authority)
Summary
To double-check the real-time iCMS status of a UK shipment release, obtain the customs entry reference, confirm the status through your licensed clearing agent, verify whether a customs release message has been issued, and ensure there are no inspection, documentation, or payment holds. If necessary, you can also confirm whether the iCMS platform is fully operational through KRA support channels.
UK World Cargo Ltd works with licensed clearing agents to monitor customs processing, track cargo releases, and coordinate smooth clearance of UK shipments into Kenya.
For more information or a detailed explanation, please call or WhatsApp Abdi Haji at +44 7487 554202.