⚓ Established 2014 — UK & Kenya

We Are UK World Cargo

The UK–Kenya shipping specialists trusted by thousands of individuals and businesses to move what matters most: safely, affordably, and on time.

5,000+

Shipments Delivered

10+

Years of Experience

99%

On-Time Delivery Rate

2

Offices: UK & Kenya

24/7

Customer Support

Shipping containers at UK port
UK-registered company
KRA-licensed Kenya agents
Fully insured shipments
HMRC export compliance
WhatsApp live tracking
Nairobi & Mombasa delivery

Born from frustration.
Built with purpose.

UK World Cargo was born out of a real, lived frustration. Our founder, a Kenyan living in London, spent years watching friends and family struggle to get goods shipped back home. Packages went missing. Duties were inflated without explanation. Delivery promises were broken. The whole experience felt designed to confuse and overcharge.

In 2014, we decided enough was enough. We launched UK World Cargo with one mission: to make the UK–Kenya shipping corridor honest, transparent, and genuinely customer-first. No more hidden fees. No more silence after handover. No more lost shipments with no accountability.

Over a decade later, we’ve delivered more than 5,000 shipments — from single parcels to 40-foot containers — and built a reputation that speaks for itself. Our customers keep coming back, and they tell their friends. That’s the business model we’re proud of.

See Our Services
🎯

Our Mission

To make UK–Kenya shipping honest, simple, and stress-free

We believe every Kenyan should have access to the world-class products available in Britain,  without the headaches, the hidden charges, or the anxiety of not knowing where their goods are. Our mission is to deliver certainty, every single time.

👁

Our Vision

To be the most trusted freight partner on the UK–Africa corridor

We’re building towards a future where sending goods from Britain to East Africa is as routine and worry-free as sending a parcel across town. Technology, transparency, and genuine human care are how we get there.

Our Core Values

The principles that guide everything we do

These aren’t corporate buzzwords. They’re the commitments we make to every customer, every shipment, every day.

👁

Radical Transparency

Every quote is all-inclusive. Every fee is explained upfront. We never hide charges in small print — because trust is built on honesty, not surprises.

Reliability First

We do what we say, when we say it. Our 99% on-time delivery record isn’t an accident — it’s the result of meticulous planning, the right partners, and a team that cares deeply about your deadline.

🤝

Customer First

Your cargo is never just a number to us. Each shipment gets personal attention, a dedicated point of contact, and the kind of care you’d expect if you were handing something precious to a trusted friend.

🌎

Route Mastery

The UK–Kenya lane is all we do. That focus gives us unmatched knowledge of the carriers, customs rules, seasonal delays, and duty calculations that affect your shipment — and how to navigate them.

🔒

Safety & Security

All shipments are fully insured, professionally packed, and tracked at every handover point. We take responsibility for your cargo the moment it leaves your hands until it reaches its destination.

📈

Continuous Improvement

We listen to every piece of customer feedback and use it to get better. From tracking technology to packaging materials, we’re constantly investing in improvements that benefit you.

Why We're Different

What sets UK World Cargo apart from the rest

🎯

UK–Kenya Specialists Only

Unlike general freight forwarders who handle hundreds of routes, we exclusively focus on UK–Kenya. This gives us deeper carrier relationships, better pricing, and superior knowledge of your specific route.

📱

WhatsApp Tracking Updates

We know Kenyans live on WhatsApp. So that’s where we communicate. You’ll receive updates at every stage — collection, loading, departure, arrival, customs, and delivery — all on WhatsApp.

💰

All-Inclusive Pricing, No Surprises

Our quotes include collection, freight, insurance, customs clearance, duties assistance, and delivery. What we quote is what you pay. We’ve never sent a customer an unexpected invoice.

👑

Boots on the Ground in Kenya

Our Kenya office handles customs clearance, liaises with KRA directly, and manages last-mile delivery. You’re not dealing with a UK company that outsources Kenya operations to a stranger.

UK World Cargo team in office
🏆
Award-Winning Service
Rated #1 UK–Kenya cargo specialist by our customers 3 years running

Our Journey

A decade of growth and milestones

2014

Founded in London

UK World Cargo launched with a single goal: honest, transparent shipping from the UK to Kenya. First 50 shipments delivered.

2017

Kenya Office Opens

Opened our Nairobi office to handle customs clearance and last-mile delivery in Kenya directly, cutting clearance times by 40%.

2020

1,000 Shipments

Reached our 1,000th shipment milestone. Launched WhatsApp live tracking for all customers. Expanded warehouse capacity in London.

2024

5,000+ & Growing

Over 5,000 shipments delivered. Serving businesses and individuals across Nairobi, Mombasa, Kisumu and beyond. Expanding further.

What Our Customers Say

Real customers. Real results.

Over 5,000 happy customers can’t be wrong. Here’s what some of them have to say.

★★★★★

“I’ve used three different shipping companies before UK World Cargo. None of them came close. The WhatsApp updates alone are worth it — I always know exactly where my cargo is. My container arrived 2 days ahead of schedule.”

JM
James Mutua
Business Owner, Nairobi
★★★★★

“As a fashion retailer importing stock from the UK every month, UK World Cargo is essential to my business. Their consolidation service has saved me over £3,000 in freight costs this year alone. Peter in the Kenya office is an absolute legend.”

PO
Patricia Ochieng
Fashion Retailer, Kisumu
★★★★★

“I was shipping my mother’s household goods from Manchester to Mombasa. It was an emotional time and UK World Cargo treated every single item with such care. Everything arrived intact and on time. Cannot recommend them enough.”

AW
Amina Wanjiku
Individual, Mombasa

Ready to ship with us?

Join 5,000+ customers who trust UK World Cargo

Get a free, all-inclusive quote within hours. No commitment required. Just honest shipping, done right.